/Which Restaurant Online Ordering Platform Has the Lowest Fees? (2026)

Fees are the single biggest variable in a restaurant's online ordering strategy, and the difference between platforms is enormous. A busy takeaway processing £30,000 in monthly orders through Just Eat or Deliveroo could be paying £7,500 to £10,500 in commission every month. The same restaurant on a direct ordering platform like Flipdish might pay a flat monthly software fee under £100 and keep the rest.

GloriaFood used to undercut even that, with a free core and a low percentage. It is closing down. Oracle, which owns GloriaFood, is discontinuing the product in 2027 and it is no longer accepting new sign-ups. It is not a platform to build a direct-ordering channel on. For operators comparing fees today, Flipdish is the best option for value: a flat monthly subscription, a low percentage on direct orders, and a full operating platform rather than an ordering widget that is being withdrawn.

This guide breaks down the real fees for every major online ordering platform available to UK and Ireland operators, explains the difference between marketplace commission and direct ordering costs, and shows you how to calculate which option will actually cost less for your restaurant.

GloriaFood is closing down. GloriaFood, now owned by Oracle, is being discontinued in 2027 and is no longer accepting new sign-ups. It may still be relevant for existing users planning a migration, but it is not a sensible long-term choice. Flipdish is the best-value option for restaurants choosing a platform now.

The two types of online ordering platform

Before comparing fees, it helps to understand that restaurant online ordering platforms fall into two distinct categories with fundamentally different fee structures.

Marketplace platforms — Just Eat, Deliveroo, and Uber Eats — charge per-order commission. They give your restaurant visibility to their existing customer base in exchange for a percentage of every order. The commission rate typically ranges from 14% to 35% depending on the platform, your agreement, and whether you use their delivery fleet. The more orders you take, the more you pay.

Direct ordering platforms split into two fee shapes. Flipdish, Slerp, and Square charge a low percentage: a flat monthly or annual software fee, or card processing only, so the cost stays low as order volume grows. Hungrrr and OrderYOYO charge a high percentage of order value, so the bill rises with every order in the same way a marketplace commission does. GloriaFood sat with the low-percentage group, but because it is closing down it is not a choice for a new restaurant.

This distinction matters enormously at volume. At low order counts, marketplace exposure can justify the commission. At higher volumes, the maths decisively favours direct ordering — and, among the platforms you can still adopt, Flipdish is the best value.

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Marketplace platform fees

Just Eat

Just Eat charges restaurants per-order commission rather than a flat monthly fee. Published commission rates vary by package and negotiated terms, but most independent operators pay somewhere between 14% and 30%+ on delivery orders, depending on whether they use Just Eat's own courier network or their own drivers. Restaurants that use Just Eat Delivery (the platform's own courier service) typically pay higher rates than those that handle their own delivery.

Just Eat also offers optional paid marketing packages (Sponsored Listings, Promoted Placement) that add further cost if used. There is no public rate card — operators negotiate their terms.

For a restaurant doing £10,000 per month through Just Eat at an effective rate of 25%, that is £2,500 per month, or £30,000 per year, in platform fees before any additional marketing spend.

Source: just-eat.co.uk for business

Deliveroo

Deliveroo charges a per-order commission on all orders fulfilled through its platform. Rates are not publicly disclosed and are negotiated per account. Industry estimates and operator reports suggest effective commission rates of 25–35% for delivery orders using Deliveroo's courier network, and lower rates for operators using their own riders under the Deliveroo Editions or self-delivery model.

Deliveroo also charges a consumer-facing service fee on every order, which is separate from the restaurant commission but affects overall platform cost perception. Marketing features such as Deliveroo Plus placement and promoted slots carry additional charges.

For a restaurant processing £15,000 per month through Deliveroo at a 30% effective rate, that is £4,500 per month, or £54,000 per year.

Source: restaurants.deliveroo.co.uk

Uber Eats

Uber Eats charges restaurants a percentage commission on every order, differentiated between delivery and pick-up orders. Published guidance suggests 15–30% on delivery orders and a lower rate — around 6–15% — for collection-only orders. As with the other marketplaces, effective rates vary by account, location, and volume, and the full rate card requires a sales conversation.

Uber Eats also offers optional marketing tools (sponsored listings, Uber Eats promotions) at an additional cost.

Source: restaurants.ubereats.com

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Direct ordering platform fees

Flipdish

Flipdish is an all-in-one restaurant ordering and operations platform used by more than 5,000 brands worldwide. It charges a flat monthly software fee and a low percentage on direct orders.

Published pricing starts from £49 per month. Tiers cover increasing levels of functionality including the branded website, branded app, Order with Google, POS, kiosks, loyalty, vouchers, delivery management, and marketing automation. Transaction fees on payments processed through Flipdish Pay are quote-based.

At Flipdish's starting price, a restaurant doing £20,000 in monthly direct orders pays £49 in platform fees and a card processing margin, rather than £4,000–7,000 in marketplace commission. The saving scales directly with order volume.

What makes Flipdish stand out beyond fees is what the platform does for that price. App orders, web orders, Order with Google, POS sales, kiosk orders, delivery, loyalty, and reporting all run in the same system. You own the customer data. You can market directly to your own customers via push notifications, email, and loyalty campaigns at no incremental cost per message. That operational depth is not available from ordering-only tools at any price point.

With GloriaFood closing down, Flipdish is the best option for value. The free ordering widget that used to win on headline price is being withdrawn. Flipdish is the platform you can still commit to: a low percentage compared with the marketplaces, Hungrrr, and OrderYOYO, plus ordering, POS, loyalty, marketing, and customer data in one system.

Pricing: From £49/month. Hardware and payment processing quoted separately.

See Flipdish on RestaurantTech.co.uk

GloriaFood

GloriaFood (now part of Oracle) used to be the lowest-cost entry point in this comparison: a free core ordering system on a low percentage. That is no longer a reason to choose it. GloriaFood is closing down. Oracle is discontinuing it in 2027, and it is no longer accepting new sign-ups.

Existing restaurants may still be running the free core — online ordering for delivery, takeaway, and dine-in, table reservations, QR ordering, pre-orders, promotions, and a basic customer database — until the shutdown. Card payment acceptance is a paid add-on, processed through a third-party provider at standard card rates. A branded mobile app is a separate paid upgrade. It has always been an ordering tool rather than an operating platform: no native POS, and loyalty and marketing only through extra modules.

Because the product is being withdrawn, a £0 headline price is not a saving. A restaurant that starts on GloriaFood now would have to migrate again within months. The best-value move is to go straight to Flipdish.

Pricing: Low percentage for existing users only, until discontinuation in 2027. Not available to new restaurants. Card payments and a branded app are paid add-ons.

See GloriaFood on RestaurantTech.co.uk

Hungrrr

Hungrrr provides branded ordering apps and websites for restaurants, takeaways, hotels, and hospitality businesses. On fees, it sits with OrderYOYO rather than with Flipdish: Hungrrr charges a high percentage of order value.

The platform covers a branded iOS and Android app, click-and-collect, home delivery, table ordering, and QR ordering. A points-based loyalty scheme, push-notification marketing, and next-banking-day settlement are included. Because the fee is a high percentage, the cost rises with order volume instead of staying flat.

That makes Hungrrr a weak choice if the goal is to keep margin on direct orders. It is a focused ordering platform rather than a full operating system — it does not include a native POS or the deep marketing automation of a platform like Flipdish — and the percentage is high. Flipdish, Slerp, and Square are the low-percentage alternatives.

Pricing: High percentage of order value (quote-based). No lengthy contract.

See Hungrrr on RestaurantTech.co.uk

Slerp

Slerp charges a single flat monthly fee and a low percentage on orders taken through its platform. Courier dispatch, click-and-collect, catering, and pre-orders are included, with couriers invoiced separately at competitive rates.

Slerp's white-label ordering experience is one of the most polished available, and it is designed specifically for quality-led independents, bakeries, and premium QSR brands that want a branded ordering channel that reflects the quality of their product. Pricing is quote-based and requires a conversation with their team.

Pricing: Single flat monthly fee (quote-based). Low percentage on orders. Competitive courier pricing passed through separately.

See Slerp on RestaurantTech.co.uk

OrderYOYO

Unlike Flipdish, Slerp, and Square, OrderYOYO charges a high percentage of weekly website and app revenue rather than a low percentage. The rate is quote-based and calculated on revenue, so the bill grows as orders grow.

That puts OrderYOYO closer to a marketplace than to a low-percentage direct platform. You pay a high percentage of direct order revenue rather than a flat subscription. The pitch is a done-for-you service: branded app, branded website, Cloud POS, and marketing support including Google search ads are all set up and managed for you.

For an operator comparing fees, that high percentage is the deciding cost. Hungrrr works the same way. Flipdish is the low-percentage platform that still includes the wider operating system.

Pricing: High percentage of weekly website and app revenue (quote-based). Branded app, website, Cloud POS, and marketing included.

See OrderYOYO on RestaurantTech.co.uk

Square

Square offers a free base plan with no monthly software fee, making it one of the lowest-barrier entry points for direct online ordering that is still open to new restaurants. It charges a low percentage: 1.4% + 25p per UK online transaction and 1.75% in-person. The Square for Restaurants Plus plan (£69/month per location) adds takeaway-focused features.

Square's ordering page covers click-and-collect, QR ordering, and basic online sales, and it is genuinely useful for cafés, bakeries, and small casual restaurants already using Square for payments. Its limitation in this context is that it does not provide a native branded mobile app, deep loyalty, or push-notification marketing, so its utility depends on the operator's goals. For a restaurant that wants low fees and a platform that grows with the business, Flipdish remains the better-value choice.

Pricing: Free plan. Square for Restaurants Plus: £69/month per location. Transaction fees: 1.75% in-person, 1.4% + 25p UK online.

See Square on RestaurantTech.co.uk

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Fee comparison at a glance

Marketplace commissions are estimates based on published guidance and operator reports. Actual rates are negotiated per account. Direct platform pricing correct at time of publishing; check current rates directly with each provider. GloriaFood is included because existing users may still be on it; it is closing down in 2027 and is not open to new sign-ups.

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Which platform genuinely has the lowest fees?

The answer depends on what you are comparing and at what volume. It also depends on which platforms are still available. GloriaFood's free core used to win the "lowest fee" headline. It is closing down, so that answer no longer holds for a restaurant choosing today.

For lowest per-order cost at volume: The low-percentage platforms — Flipdish, Slerp, and Square — win decisively above relatively modest monthly order volumes. Hungrrr and OrderYOYO do not: both charge a high percentage, so the cost climbs with turnover in the same way marketplace commission does. On a low-percentage platform at £20,000/month in orders, the effective cost might be £200–£400 total, versus £4,000–£7,000 through a marketplace.

For lowest upfront cost to get started: GloriaFood's free core used to be unmatched, but the product is closing down and is closed to new sign-ups. Do not start a direct-ordering channel on it. Square still has a free base plan if you only need a simple ordering page. For a restaurant that wants the lowest fees and a platform worth committing to, Flipdish is the best option for value.

For lowest all-in cost for a growing restaurant: Flipdish is the best value once GloriaFood is off the table. The flat monthly fee covers ordering, POS, loyalty, marketing, delivery management, and customer data in one connected system. You are not just buying a lower-fee ordering page — you are replacing five or six separate tools, on a product that is still being invested in.

For the lowest cost of doing nothing differently: Staying on marketplaces has a zero set-up cost and no monthly fee, but it is the most expensive option at volume. The cost is hidden in commission rather than on a monthly invoice, but it is very real.

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How to calculate whether switching saves you money

Use this simple model to compare your current marketplace cost against a direct ordering platform:

1. Calculate your monthly marketplace commission. Multiply your monthly GMV through each marketplace by the effective commission rate. If you take £15,000/month through Deliveroo at 30%, that is £4,500 in monthly commission.

2. Estimate your direct ordering platform cost. Take the monthly software fee (from £49 for Flipdish) and add card processing costs at approximately 1.5% of order value. On £15,000, that is £225 in card fees plus £49 in software, so around £274/month.

3. Factor in migration. Not all marketplace volume converts to direct ordering overnight. A realistic migration might shift 30–50% of your marketplace orders to direct in the first six months, rising as your customer base builds. Even partial migration at these numbers produces a material saving.

4. Consider the additional tools you will no longer need separately. If Flipdish's monthly fee also replaces a standalone POS, a loyalty tool, and a marketing platform, the true net saving is larger than a headline fee comparison suggests. If you are already on GloriaFood, treat the shutdown as the moment to make that move rather than waiting until the product is switched off.

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What to watch out for

Hidden per-transaction fees on direct platforms. Some platforms advertise "no commission" but apply a per-order transaction fee (separate from card processing). Read the pricing schedule carefully and ask specifically whether any fee applies per order.

Card processing rates. These are not zero. A 1.4% + 25p rate on a £20 order is around 53p. That is significantly less than a 25% marketplace commission (£5.00), but it is not free. Factor it into your comparison.

Annual contract tie-ins. Flat-rate platforms typically charge less if you commit annually. Make sure the saving justifies any lock-in period, particularly if you are trialling direct ordering for the first time.

Courier costs for delivery. Marketplace fees often include delivery fulfilment. If you move to a direct ordering platform and still want to offer delivery, you will need to arrange couriers separately (your own drivers, or a courier API through your platform). Direct-delivery margin is usually better than marketplace margin, but it requires operational management.

A platform that is closing. A £0 fee is not low if the product is being discontinued. GloriaFood's free core is a migration project, not a saving. Choose a platform you can still sign up to.

Setup and migration effort. Marketplaces require no setup cost. Direct ordering platforms require menu configuration, staff training, and a customer communication plan. That work has a one-time cost but it is not ongoing.

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The bottom line

For most UK and Ireland restaurants operating above a modest monthly order volume, direct ordering platforms have substantially lower fees than marketplaces. GloriaFood used to be the lowest-cost entry point, but it is closing down in 2027 and is no longer taking new restaurants, so it is not an option to adopt. Flipdish is the best-value choice: a low percentage compared with Just Eat, Deliveroo, and Uber Eats, a flat monthly subscription, owned customer data, loyalty, marketing, and a connected operating system. Slerp and Square are the other low-percentage options. Hungrrr and OrderYOYO charge a high percentage, so they do not belong in the low-fee group.

Staying exclusively on Just Eat, Deliveroo, or Uber Eats is the highest-fee option for any restaurant with meaningful order volume. The question is not whether direct ordering is cheaper — at any significant volume, it almost always is — but which direct ordering platform fits your operation and how quickly you can migrate enough volume to see the saving. With GloriaFood off the table, that platform is Flipdish for most operators who want the full benefit of direct ordering rather than only a cheaper ordering page.

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Related reading:

• Best Online Ordering Systems for UK Restaurants (2026)
• Best Restaurant Apps for Online Ordering in the UK (2026)